Policies and procedures

Policies and procedures help your business run smoothly when they are well-written.  I write straightforward, plain English policies and procedures.

Examples of policies and procedures I’ve written include:

  • International student policies and procedures for more than 50 schools, universities, and polytechnics
  • Policy and standards on national screening programmes
  • Policy on new and emerging assisted reproductive procedures and technologies
  • Policy manuals for the University of Waikato Language Institute.


Guidelines are a great way of translating technical or legislative requirements into user-friendly step-by-step instructions.  Good guidelines are a practical tool that can be followed on a day-to-day basis.

I’ve developed guidelines on:

  • International student care, for the Ministry of Education
  • Newborn metabolic screening, for the Ministry of Health
  • Assisted reproductive procedures, for the Advisory Committee on Assisted Reproductive Technologies.